Welcome to Manotick Medical Centre (Currently, we are not accepting new patients)

ALERT: Please be advised the clinic will be CLOSED FRIDAY, JULY 1^ST. We will however be open for Saturday, JULY 2nd and Sunday, JULY 3rd for URGENT care appointments. One must call in to book a same day appointment. Our phone lines will be answered on both Saturday and Sunday between 9:45 am until 12:45 noon. Depending on the demand these times may be sooner or later. Please be patient when calling as the team could be managing a high volume of calls.

COVID UPDATE: JUNE 10, 2022 

Beyond JUNE 11, 2022, FACE MASKS will be REQUIRED for EVERYONE coming into the clinic.

Exception made for infants, toddlers and individuals with specific disabilities.

Masks will continue to be available for all those who arrive without a mask.

Thank you for your cooperation in continuing to help us keep everyone safe!

COVID SCREENING & IN-CLINIC APPOINTMENTS

The Manotick Medical Centre (MMC) continues to respond to developments of COVID-19 and we are taking measures to protect our patients, staff, physicians and our community. As the situation changes our policies and booking guidelines have been evolving to keep in line with current recommendations by the Ministry of Health and Ottawa Public Health.

Our in-clinic activity continues to be monitored by our front reception team, therefore, please do no visit the clinic in person unless you have been directed by a member of our team to do so. Should you require medical attention outside our normal hours including our on-call weekend hours (9:45 am until 12:45 pm) please call the Family Health Nurse (Telehealth Advisory Service) at 1-866-553-7205.

As we continue to respond to ongoing developments of COVID-19, patients who require care during our weekend clinic hours are invited to call the clinic at 613-692-2571 (option #2) to book a Telephone Appointment for same day. Our phone lines will be answered on both Saturday and Sunday between 9:45 am until 12:45 noon. Depending on the demand these times may be sooner or later. Please be patient when calling as the team could be managing a high volume of calls.

COVID ANTIVIRAL TREATMENTS: 
Are now available in the community for individuals with symptoms. Further details can be found here including the pharmacies that are dispensing the drug, a screening tool and how to seek treatment.    ->>     Covid-19-antiviral-treatment

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COVID-19 VACCINE

The Manotick Medical is NOT administering COVID-19 vaccinations at this time. Vaccines are being organized and administered through public health and through select pharmacies. We are encouraging eligible patients to get immunized with an available COVID-19 vaccine, when possible.

Your best resource for up-to-date information about when  you will be eligible and how you can receive the vaccine is through Ottawa Public Health directly. Please visit their website for more information -> Ottawa Public Health’s COVID-19 Vaccine page 

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MONKEYPOX VIRUS FURTHER DETAILS CAN BE FOUND UNDER THE OTTAWA PUBLIC HEALTH WEBSITE AT: LINK TO: OTTAWA PUBLIC HEALTH  – Monkeypox Virus Information

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COVID-19 GENERAL MANOTICK MEDICAL CENTRE SAFETY PLAN

How is the Manotick Medical Centre (MMC) ensuring workers know how to keep themselves safe from exposure to COVID-19? See the attached link -> MANOTICK MEDICAL CENTRE SAFETY PLAN

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HOW WILL PHONE/VIRTUAL APPOINTMENTS WORK?

If you call for an appointment our reception staff will indicate that in person or a telephone visit is appropriate. If you have previously booked an office appointment you may receive a phone call to transition to a telephone visit. Your telephone number will be confirmed for the appointment time.

In order for your physician to facilitate care you must be located in Canada, otherwise, your OHIP coverage is invalid. The Ministry of Health recommends that Ontarians travelling abroad are always encouraged to purchase the appropriate travel insurance coverage in the event emergency health and doctor services are needed out of country. Many Ontarians already have travel health insurance through their workplace plans or credit cards. More information can be found here -> https://www.health.gov.on.ca/en/public/programs/ohip/outofcountry/travellers.aspx

HOW DO I PREPARE FOR THE TELEPHONE/VIRTUAL VISIT?

• Be available for your scheduled appointment time which will normally be a window of a start and end time as we are experiencing a high volume of patient calls;
• Your appointment call may come in as a blocked number call. Please ensure the ringer is turned on your phone and it is turned to the on position;
• Make a list of any required medication refills prior to the visit along with your pharmacy information;
• If you take blood pressure medication, have diabetes, or heart disease, please obtain home blood pressure readings prior to the visit.  We recommend the standardized home assessment be performed; For instructions, CLICK HERE
• If you are treated for a mood disorder (anxiety or depression), you may be asked to complete a questionnaire prior to your appointment and be ready to discuss the questions.

FOLLOWING THE VISIT?

• Any prescriptions renewals, labs, or imaging requisitions or referrals will be sent electronically by your medical provider;
• We will arrange appropriate reassessment visits following your visit. This may be your routine future visitor or any required additional assessment.

SHOULD YOU BE APPROVED BY THE MMC TEAM TO COME TO THE CLINIC IN PERSON:

• You will be screened upon booking your appointment and when you arrive;
• You will be asked to sanitize your hands upon arrival;
• You will be asked to bring your own mask, without, you will not be permitted to enter in for your appointment;
• You will be asked to stay 2 m (6ft) away from other people;
• Do not touch any surfaces.

GENERAL PRECAUTIONS:

• Wash your hands often with soap and water, or use hand sanitizer;
• Avoid touching your eyes, nose, and mouth unless you have just washed your hands;
• Cover your cough and sneeze with a tissue or into your arm, not your hand.  Also, make sure to wash your hands afterward;
• Avoid visiting people in hospitals or long-term care centres especially if you are sick;
• Stay informed by utilizing the below links;
• Get your flu shot if you haven’t already.

For more information about COVID-19 click on the links below:

• Ottawa Public Health: https://www.ottawapublichealth.ca/en/public-health-topics/novel-coronavirus.aspx 
• Public Health Agency of Canada: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html
• Global Travel Advisory –  Travel Advisory

We thank you for your continued patience and cooperation during these continued challenging times.

Be well and stay safe!!

Our Clinic

The Manotick Family Health Organization is committed to promoting, maintaining and enhancing the quality of life and health of our patients.